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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
SKU: 0071418210 (Updated 2023-01-15)
Price: US$ 37.00
 
 
Description
 
Features & details

Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff


EAN: 0639785382980


ISBN: 9780071418218


Manufacturer: McGraw-Hill Education


Brand: McGraw-Hill Education
 
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