Description
When columnist Paul Downs was approached by the New York Times to write for their You're the Boss blog, he had been running his custom furniture business for 24 years strong - or mostly strong. Now he embarks on a book-length essay that intends to show a portrait of a real business, with a real boss, a real set of employees, and the real challenges they face, in hopes of promoting a better understanding of the behaviors of small-business owners.
In 1986, fresh out of college, Paul Downs opened his first and last business: a small company that built custom furniture. With no idea how to run a business or how to build custom furniture, Downs spent a year teaching himself the business, and in 1987 he hired his first employee. That was when things got complicated.
As his business began to grow, he had to learn about management, cash flow, taxes, and so much more. Furthermore, globalization and the arrival of the Internet made a big impact on the economy, causing him to have to reevaluate, restructure, and reinvent. Most important, Downs is keenly aware that every small business, no matter the product it makes or the service it provides, starts with people. He writes with tremendous insight about hiring employees, providing motivation to get the best jobs out of them and incentive to maintain their loyalty and respect, and the difficult decisions he's made to let some of them go.
With honesty and conviction, Downs tells the true story behind building and sustaining a successful company in an ever-evolving economy, often airing his own failures and shortcomings to unveil the difficulties that arise from being a boss and a businessperson. We've heard countless stories from employees about their managers; Boss Life seeks to tell the other side of that story.
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